FAQs

Q1) Is the silver jewelry made of genuine materials?  

A1) Yes, our jewelry is made of silver with varying purity depending on the articles. We use authentic materials such as 925 sterling silver in our designs. Each piece undergoes quality checks to ensure its authenticity. 

  

Q2) What is the silver jewelry's quality and craftsmanship?  

A2) We take pride in the quality and craftsmanship of our silver jewelry and articles. Our pieces are meticulously crafted by skilled artisans with attention to detail. We strive to deliver high-quality silver jewelry that is durable, well-made, and built to last. 

  

Q3) Can the jewelry or silver articles be returned?  

A3) Yes, we offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the jewelry within 30 days from the date of shipment for a refund unless the articles are part of an ongoing sale or promotion. Please refer to our Return policy for more details. 

  

Q4) What is the sizing guide for silver rings?  

A4) We provide a detailed sizing guide to help you find the perfect fit for your rings. The guide includes instructions on how to measure your ring size accurately. Refer to our Size Guide on the home page for assistance. 

  

Q5) How should I clean and care for silver jewelry?  

A5) Proper care ensures the longevity of your jewelry. We recommend gently cleaning the silver jewelry articles with a soft clean cloth and storing it in a jewelry box or pouch when not in use. Avoid exposing the jewelry to harsh chemicals or extreme temperatures specially perfumes or deodorants. 

  

Q6) What are the shipping and delivery options for the silver jewelery articles?  

A6) We offer various shipping options for your convenience. Delivery times and costs depend on your location and the shipping method chosen. During the checkout process, you can select your preferred shipping option and view the estimated delivery timeframes. 

 

Q7)  Do you offer discounts or offers on the silver jewelery articles?

A7) Yes, we frequently offer promotions and discounts to our valued customers! Our promotions and offers may vary, ranging from limited-time delivery discounts to substantial price reductions on select items. Additionally, we occasionally provide free gifts with purchases as part of our special promotions. Be sure to check our website regularly and subscribe to our newsletter to stay updated on our latest promotions and discounts. We strive to provide our customers with the best value and shopping experience possible.

   

Q7) How can I contact customer support for further assistance?  

A7) For any further assistance or inquiries, our customer support team is here to help. You can reach us via email at support@vaasjewellers.ca. Visit our Contact Us page for the relevant contact information.